Professional Services
We offer a range of project-based professional services to help teams adopt, customize, and scale solutions built on our Open Core. These services are designed to accelerate time-to-value and reduce implementation risk:
Getting Started Program: A structured onboarding track that combines expert training via video modules and interactive work sessions. Covers the Open Data Standard and Open Source SDK, and sets the foundation for successful adoption.
Advisory Services: Consulting support to assess your current planning, budgeting, reporting, and measurement stack. We identify opportunities for integration, automation, and long-term roadmap alignment.
Design Services: Technical support in architecting your proprietary solutions on top of our Open Core and Application Starter Kit, with a focus on data flows, planning logic, and system integration.
Implementation Services: Technical resources to help build, deploy, and maintain custom solutions that follow design specifications and leverage our starter kit.
Migration Services: Hands-on support to convert and backfill data from legacy platforms into the Open Data Standard, ensuring continuity across systems.
Support Packages
We offer flexible support packages to meet the needs of our open-source users and enterprise partners. Each tier includes increasing levels of access, service and collaboration opportunities to fit your needs and budget:
Community Support: Free access to our Open Core (Open Data Standard + SDK) and documentation.
Bronze Package: Community Support plus level 3 technical support, customer success, preview of upcoming releases and preferred partner listing ($1,000 per month / $10,000 per year).
Silver Package: Bronze Package plus level 2 technical support and access to the Application Starter Kit (Optimizer, Agent, Coder and Dashboard) with an annual subscription ($2,500 per month / $25,000 per year).
Gold Package: Silver Package plus level 1 technical support, full Application Starter Kit (including API and UI) and participation in our Steering Group ($5,000 per month / $50,000 per year).